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Privacy Policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data refers to any data that can personally identify you.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Argo GmbH, Auenstraße 49, 73079 Süssen, Germany, Tel.: 07162947110, Fax: 071629040508, Email: info@argo.de. The controller responsible for processing personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

2) Data Collection When Visiting Our Website

2.1 When using our website purely for informational purposes, meaning you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website:

  • The website visited
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used (if applicable, in anonymized form) Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. This data is not shared or used for other purposes. However, we reserve the right to check the server log files retrospectively if specific indications of unlawful use arise.

2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser’s address bar.

3) Hosting & Content Delivery Network

To host our website and display its content, we use a provider that provides its services either directly or through selected subcontractors exclusively on servers within the European Union. All data collected on our website is processed on these servers. We have concluded a data processing agreement with the provider to ensure the protection of our website visitors’ data and to prohibit unauthorized disclosure to third parties.

4) Cookies

To make visiting our website attractive and enable the use of certain functions, we use cookies, which are small text files stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called “session cookies”), while others remain on your device for a longer period and allow settings to be saved (so-called “persistent cookies”). In the latter case, you can see the storage duration in your browser’s cookie settings. If personal data is processed by individual cookies used by us, processing is carried out in accordance with Art. 6(1)(b) GDPR for contract execution, Art. 6(1)(a) GDPR if consent has been given, or Art. 6(1)(f) GDPR to safeguard our legitimate interest in the best possible functionality of the website and a user-friendly, effective website visit. You can configure your browser to inform you about cookie settings and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Please note that if cookies are not accepted, the functionality of our website may be restricted.

5) Contacting Us

5.1 When contacting us (e.g., via contact form or email), personal data is processed exclusively for the purpose of handling and responding to your inquiry and only to the extent necessary. The legal basis for processing this data is our legitimate interest in responding to your inquiry under Art. 6(1)(f) GDPR. If your inquiry aims at concluding a contract, an additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted once it can be inferred from the circumstances that the matter has been conclusively resolved and no legal retention obligations exist.

6) Data Processing When Opening a Customer Account

According to Art. 6(1)(b) GDPR, personal data will continue to be collected and processed as necessary if you provide it to us when opening a customer account. The data required for opening an account can be found in the respective input form on our website. You can delete your customer account at any time by sending a message to the controller’s address mentioned above. After deleting your customer account, your data will be deleted unless all contracts concluded via it have been fully executed, no legal retention obligations exist, and there is no legitimate interest on our part in further storage.

7) Data Processing for Order Handling

7.1 To the extent necessary for contract fulfillment for delivery and payment purposes, the personal data we collect is transmitted to the assigned transport company and the assigned financial institution in accordance with Art. 6(1)(b) GDPR. If we are contractually obligated to provide updates for goods with digital elements or digital products, we process the contact details you provided during your order (name, address, email address) to personally inform you via appropriate communication channels (such as by mail or email) about upcoming updates within the legally prescribed period, in accordance with Art. 6(1)(c) GDPR. Your contact details will be used strictly for the purpose of communicating these updates and will only be processed to the extent necessary for this purpose. To process your order, we also collaborate with the following service providers who fully or partially support us in executing concluded contracts. Certain personal data is transmitted to these service providers according to the following information.

7.2 Transmission of Personal Data to Shipping Providers

  • Deutsche Post We use the following shipping provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany. We transmit your email address and/or phone number to this provider in accordance with Art. 6(1)(a) GDPR before delivering the goods to coordinate a delivery date or notify you of the delivery, provided that you have explicitly consented to this during the ordering process. Otherwise, we only transmit the recipient’s name and delivery address under Art. 6(1)(b) GDPR, only if necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible. The consent can be revoked at any time with effect for the future from the controller mentioned above or from the provider.

  • DHL We use the following shipping provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany. We transmit your email address and/or phone number to this provider in accordance with Art. 6(1)(a) GDPR before delivering the goods to coordinate a delivery date or notify you of the delivery, provided that you have explicitly consented to this during the ordering process. Otherwise, we only transmit the recipient’s name and delivery address under Art. 6(1)(b) GDPR, only if necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible. The consent can be revoked at any time with effect for the future from the controller mentioned above or from the provider.

  • DHL Express We use the following shipping provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany. We transmit your email address and/or phone number to this provider in accordance with Art. 6(1)(a) GDPR before delivering the goods to coordinate a delivery date or notify you of the delivery, provided that you have explicitly consented to this during the ordering process. Otherwise, we only transmit the recipient’s name and delivery address under Art. 6(1)(b) GDPR, only if necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible. The consent can be revoked at any time with effect for the future from the controller mentioned above or from the provider.

  • DPD We use the following shipping provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany. We transmit your email address and/or phone number to this provider in accordance with Art. 6(1)(a) GDPR before delivering the goods to coordinate a delivery date or notify you of the delivery, provided that you have explicitly consented to this during the ordering process. Otherwise, we only transmit the recipient’s name and delivery address under Art. 6(1)(b) GDPR, only if necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible. The consent can be revoked at any time with effect for the future from the controller mentioned above or from the provider.

  • General Overnight (GO!) We use the following shipping provider: GO! Express & Logistics (Deutschland) GmbH, Brühler Straße 9, 53119 Bonn, Germany. We transmit your email address and/or phone number to this provider in accordance with Art. 6(1)(a) GDPR before delivering the goods to coordinate a delivery date or notify you of the delivery, provided that you have explicitly consented to this during the ordering process. Otherwise, we only transmit the recipient’s name and delivery address under Art. 6(1)(b) GDPR, only if necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible. The consent can be revoked at any time with effect for the future from the controller mentioned above or from the provider.

  • UPS We use the following shipping provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany. We transmit your email address and/or phone number to this provider in accordance with Art. 6(1)(a) GDPR before delivering the goods to coordinate a delivery date or notify you of the delivery, provided that you have explicitly consented to this during the ordering process. Otherwise, we only transmit the recipient’s name and delivery address under Art. 6(1)(b) GDPR, only if necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible. The consent can be revoked at any time with effect for the future from the controller mentioned above or from the provider.

8) Tools and Miscellaneous

8.1 Cookie Consent Tool This website uses a cookie consent tool to obtain valid user consents for cookies and cookie-based applications that require consent. The cookie consent tool is displayed to users as an interactive user interface upon accessing the website, allowing them to grant consent for certain cookies and/or cookie-based applications by checking boxes. Through this tool, all consent-required cookies/services will only be loaded if the respective user grants consent by checking the relevant boxes. This ensures that such cookies are only set on the user’s device if consent has been given.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data is generally not processed in this context. If, in individual cases, the processing of personal data (such as the IP address) occurs for storage, assignment, or logging of cookie settings, this processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in legally compliant, user-specific, and user-friendly consent management for cookies and, consequently, in a legally compliant design of our online presence. Another legal basis for processing is Art. 6(1)(c) GDPR. As the responsible party, we are legally required to obtain user consent for the use of non-essential cookies. Where necessary, we have concluded a data processing agreement with the provider to ensure the protection of our website visitors’ data and to prohibit unauthorized disclosure to third parties. Further information about the operator and configuration options of the cookie consent tool can be found directly in the corresponding user interface on our website.

9) Rights of the Data Subject

9.1 The applicable data protection law grants you the following rights against the controller regarding the processing of your personal data:

  • Right of access under Art. 15 GDPR;

  • Right to rectification under Art. 16 GDPR;

  • Right to erasure under Art. 17 GDPR;

  • Right to restriction of processing under Art. 18 GDPR;

  • Right to notification under Art. 19 GDPR;

  • Right to data portability under Art. 20 GDPR;

  • Right to withdraw granted consents under Art. 7(3) GDPR;

  • Right to lodge a complaint under Art. 77 GDPR.

9.2 RIGHT TO OBJECT IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE AFFECTED DATA. HOWEVER, FURTHER PROCESSING MAY BE POSSIBLE IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE REASONS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS. IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH ADVERTISING PURPOSES. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES.

10) Duration of the Storage of Personal Data

The duration of the storage of personal data is determined based on the respective legal basis, processing purpose, and—if applicable—additional statutory retention periods (e.g., commercial and tax law retention periods). If the processing of personal data is based on your explicit consent under Art. 6(1)(a) GDPR, the affected data will be stored until you revoke your consent. If statutory retention periods exist for data processed within the framework of legal transactions or similar obligations under Art. 6(1)(b) GDPR, this data will be routinely deleted after the retention periods expire, provided that the data is no longer required for contract fulfillment or contract initiation and/or we have no legitimate interest in further storage. If the processing of personal data is based on Art. 6(1)(f) GDPR, this data will be stored until you exercise your right to object under Art. 21(1) GDPR unless we can demonstrate compelling legitimate reasons for processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims. If the processing of personal data is for direct marketing purposes under Art. 6(1)(f) GDPR, this data will be stored until you exercise your right to object under Art. 21(2) GDPR. Unless otherwise stated in the specific information in this declaration regarding particular processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.